FAQ
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Where do you ship to?
We ship worldwide! Shipping costs may be a little higher for countries outside of the UK.
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When will my order be shipped?
Orders can take anywhere from 1-3 business days to be shipped.
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My order never arrived
UK Orders can take up to 5 working days to arrive (Usually within 1-2 working days). For rest of the world, it can take up to 15 working days to receive your order.
Please ensure that you wait until this time frame and check with your neighbours as well as your local post office before getting in touch. When you get in touch for a missing order, please let us know your full name, email address as well as your order number. -
Can I cancel an order?
Please let us know as soon as possible if you would like us to cancel. We cannot guarantee this is possible if we have already begun postage and packaging.
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What's your return process?
Currently we don't accept refunds and exchanges, so please make sure you are completely happy before placing an order!
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Do you take custom art requests?
Yes of course! Drop me a message on purrygood@gmail.com
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I have a wholesale request
Great - we are always looking for stockists and businesses to collaborate with. Drop me a line on purrygood@gmail.com